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How Does Mediation Work

  • Posted by:
  • Admin
  • Tags:
  • Mediation
  • Posted date:
  • 27-09-2019
How Does Mediation Work

An Independent mediator can offer a variety of benefits when you choose this route to handle a dispute.

Sometimes it can be challenging to come to a resolution, but an independent mediator is trained to help both parties reach agreement.

They can help to foster a positive solution that both sides will be happy with, enabling both sides to be heard. This process is considered to be a forward-looking process, and it's active in trying to dismantle disputes between various parties.

Resolving a dispute

Either of the parties seeking a resolution to their dispute may also have a solicitor. The advice of a solicitor can will help to clearly identify the issues that they want to seek remedy for and finally resolve.

They can discuss with the mediators to help them understand what is going on and what problem might need to be resolved as quickly as possible potentially.

As well, they can also gather any relating documentation to support their side of the discussion, to help resolve the issue.

Mediation timetable

Eventually, a timetable will be established with the mediators and the parties, either side of the dispute. In the timetable they will agree to a full mediation meeting that will help everyone to come to a resolution. The length of the discussion and that resolution meeting is going to depend upon what sort of topics need to be covered. 

How much detail will there be? Is this an issue that has been going on for years? Are there are lots of supporting documentation to share about it etc.? Some very intricate problems might take longer to resolve, while others could be handled in a matter of hours.

Alternative resolution

Mediation is one route for a resolution that is more relaxed, though considered a viable alternative.

It can help to resolve disputes, and it gives the parties greater control over the final decision that gets made through the process.

A mediator is trained to listen to both parties and can help them arrive at some resolution that will benefit either side. The point is to eventually help to make both parties happy with the route that is decided upon.

What does the mediator do?

The mediator will ask a variety of questions that can help them to narrow down precisely what is important and needs to be resolved. Focusing on the issues clearly can help to foster a healthier discussion and help seek a positive solution to it all.

As well, discussions with a mediator are confidential, and so it allows you to be free to open up and explore different ideas and options.

If you have any dispute that you want to resolve, it has been recommended that you look to contacting a mediator as soon as possible.


Do you have questions about using mediation to resolve a boundary dispute? Would you benefit from the advice of a qualified RICS surveyor? Follow the link below to find out more.